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empire today Support Ticket - Customer service

empire today Support Ticket

Customer service

Created By: 3Forestdale's Picture 3Forestdale Last Reply: 3Forestdale's Picture 3Forestdale
Priority Level: [High] Status: [Open]
Created: 11 months ago Last Updated: 11 months ago
Department: General Replies: 0

I called empire to set up a appointment to see flooring products I got approved and they were coming out that Friday they call Thursday to say the product was out of the floor they call at 5 pm so I couldn't get my install so the original salesman came out again I picked another floor but when they came out Saturday but installers were short on flooring so when my brother went to home Depot and came back they took up my bathroom tile that wasn't in the order I call empire customer service and everytime I call they say a manager will call you back I called and canceled my order you would think they would had called me ASAP but till today no phone call


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