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empire today Review - Fantastic Service. they were amazing - Carpet/Tile
empire today Review

empire today Review


Fantastic Service. they were amazing - Carpet/Tile

The rep that Empire Today sent out was fantastic. He spent 3 hours going over three rooms with us. He slowly and methodically helped us review all the available options they currently offer. Then he called in got the prices for our areas and worked on getting the total price into our budget. In the end they won our business.
The installers showed up 10 minutes before I was told they would be there and they knocked on the door at arrival time. It is what customer service is all about. The two room we had carpet put in were done in 3 hours from start to finish. That is including furniture being moved. The tile was done in about 5-6 hours.
During the carpet install the installers broke one of the transitions. Instead of covering it up, hiding it or anything else, the installer called me over and pointed it out. They then replaced that one with a much better quality one and replaced the one for the other room they did just because it needed it.
If this is the quality of installers E.T. works with then I recommend E.T. to anyone that asks.

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