Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
empire today Feedback - Empire: inexperienced installers
empire today Feedback

empire today Feedback

ADVERTISEMENT

Empire: inexperienced installers


Purchased laminate floor to extend into the kitchen from dining area. When first installers came out they said that I had asbestos. My house was built in 1987. Asbestos was outlawed in the 70s. They wanted me to pay for an asbestos test. Second set of installers came out and said floor was not level and they did not want to jackhammer the ceramic tile - too much work. I knew this was all BS because Empire did the adjoining dining room floor with the same under flooring conditions about 2yrs ago.
My poor husband who is 68yrs old with a heart condition took up the flooring in about 2 hours. Empire gave us $200 off the bill for his efforts.
Finally, today the 3rd set of installers showed up. No whining and just did the job. Their names were Gabriel and Carlos. Fantastic workers and fantastic job. My salesman Joe Batagllia was also wonderful in this process. Empire this was a hassle! We are repeat customers and were shocked we had all this trouble.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to empire today
SUBMIT a ticket
for empire today
WATCH videos
for empire today
More empire today Reviews and Complaints MORE reviews and complaints
for empire today

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


Business says: (3 years ago)
 0
Hi Patricia, thank you for bringing your concerns to our attention. We regret the difficulties that occurred during your installation process, and we would like to know more about what happened. We will be contacting you shortly to discuss the situation in more detail and ensure that everything has been completed to your satisfaction. You can also reach us at 888-588-2315 x3555 or customersupport@empiretoday.com. Thank you. Angelica Snell, Resolution Team Manager






login with Facebook and share your reviews

More empire today reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team