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empire today Complaint - soooo mad - laminate flooring
empire today Complaint

empire today Complaint


soooo mad - laminate flooring

Empire Today is borderline criminal. We paid way too much for flooring that was poorly installed. The salesperson said that it was guaranteed for life--yeah right we have cracks and warps and guess what--the "labor warranty" has expired. The salesperson who guaranteed that the flooring was never going to be discontinued no longer works there and the flooring has been discontinued. I feel so swindled and irritated--the worst money I ever spent!!!!!!!!

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happylittlecar24 says: (8 years ago)
I feel your pain. We have experienced the exact same thing. When they came out to inspect the warping, they claim it's the moisture coming up from under the house and they are not responsible for what is happening. $5000 later we are left hanging as well. NEVER buy from them. We feel we overpaid as well. The flooring we had installed has also been discontinued and we were told the exact same things as you. What a scam!

Business says: (8 years ago)
Thank you for bringing your laminate experience to our attention. We apologize for any inconvenience, and our customer service team would like to work with you to explore a resolution. Please contact us at 800-588-2300 so we can assist you.

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