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empire today Complaint - expensive, liars, poor customer service
empire today Complaint

empire today Complaint


expensive, liars, poor customer service

Horrible! Took day off work, moved all my valuables and disconnected all electronics and made arrangements for 3 kids and with inlaws in town and I'm also disabled so the task was harder, I paid, and the installers NEVER came! Then lied and I caught them! No one ever called to try and make the situation better and still no refund!!!!! Horrible!d

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Business says: (6 years ago)
We’re disappointed to learn of your missed appointment and any inconveniences that occurred as a result. We can assure you that we take customer concerns very seriously, and we never want our customers to be dissatisfied with the level of service they receive. We would like to speak to you about your concerns and ensure that everything is being resolved, but we are not able to locate your account with the information you’ve posted here. Please call us at 888-588-2315 x4195 or email customersupport@empiretoday.com, and a member of our customer service team will follow up with you. Thank you. Rebekah Clerk, National Customer Service Manager

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