empire today Complaint
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Warranty issues
I am a very unhappy customer. After calling customer service, I learned that Empire would not honor the warranty on my carpet. I didn't receive ANY ease to my discomfort. They bascially just said "Sorry, can't help you." My response should have... More...
Comments
0 Hi Danielle, thank you for bringing your concerns to our attention. We want to know more about the issues that you’re experiencing with your product and help make things right for you. Unfortunately, we cannot locate your account with the information posted here. Please call us at 888-588-2315 x3555 or send your contact information to customersupport@empiretoday.com so that we can follow up with you. Thank you. Angelica Snell, Resolution Team Manager
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