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empire today Complaint - SALESMAN LIED, NO TILES OR GROUT LEFT OVER, REFUSED TO SELL ME ANY - VISTA AMBER TILE AND HARVEST GROUT -
empire today Complaint

empire today Complaint

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SALESMAN LIED, NO TILES OR GROUT LEFT OVER, REFUSED TO SELL ME ANY - VISTA AMBER TILE AND HARVEST GROUT -


I have never done business with a company like this. The salesman comes to the house and tells me that it will take 2 days at the max with several workers coming to the house to remove the old self-stick tiles and install ceramic tiling. Four workers arrived the first day and the supervisor was stunned that there was tile to remove instead of carpeting. One full day to remove the old tile and FOUR MORE DAYS with only ONE WORKER working his butt off to install all the tiles in my home. One tile left over and no grout. I just wanted to purchase additional boxes of tile since I have a lot more home renovations to perform over the next several years. Sooooo, I called Empire Today and was passed around like a joint at Woodstock. Basically, the answer I got was, "Sorry, but we don't sell tiles to our customer. You are bound to us forever as we have the tiles and will never release them to our customers!!! BwaaHaaHaa !!" Sure, you'll have them several years from now in case I need a repair. Somehow, I don't think so. So now, I am bound to the Empire Today Borg. I still have carpeting that needs installing. And guess what? Empire Today is not getting the job. I'll find someone more reputable.


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