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empire today Complaint - Estate Living flooring - Estates living mahovic hickory laminate flooring
empire today Complaint

empire today Complaint

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Estate Living flooring - Estates living mahovic hickory laminate flooring


I was lied too by Empire's Salesman, said this floor is great ( better then wood ) and in reality this floor is horrible, I only had it for two months before it started to peel, its is so hard to clean shows every mark, I called Empire and they said it's my fault, how can that be after two month, what could I have done so badly. it's a $4,000 floor, if it can't stand normal wear and tear after two month it should not be sold to the public.


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Comments


garyj says: (8 months ago)
 0
Have called empire about the product in question 3 times. Told constantly they will get back. The product is terrible, but am only looking to get 8 xtra pcs to fix a problem.



Business says: (4 years ago)
 0
Thank you for bringing your product concerns to our attention, Victoria. We can assure you that we carry only quality, name-brand products, and we’re disappointed that you’ve been experiencing issues. We regret that this has not yet been resolved, and we will be contacting you shortly to discuss the situation further. You can also reach us at 888-588-2315 x4195 or customersupport@empiretoday.com. Thank you. Jeanette Ramey, National Customer Service Manager






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