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empire today Complaint - Empire Today has lousy laminate - Empire Today Laminate flooring
empire today Complaint

empire today Complaint

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Empire Today has lousy laminate - Empire Today Laminate flooring


Do not purchase laminate from Empire Today !! You'll pay a premium price for a low quality product ! Every time I clean my floors I am angry ! If you have kids and/or pets, this laminate is NOT for you ! Even the smallest spill that goes unnoticed will cause the top layer to lift ! There is no product that I can find to sanitize or disinfect this flooring that is safe to use according to Empire Today. The warranty is a farce. It only covers sun damage.Thankfully, I did not replace the Pergo that we installed ourselves in in our office. It indestructable ! Stands up to kids, pets, spills and does not scratch. Any cleaner canbe used including bleach ! Wish I had used it in the whole house ! Do yourself a huge favor and stay away from Empire Today laminate. Wish I had done the research. I would have never purchased their laminate andsaved myself a bunch of money !


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Comments


Business says: (3 years ago)
 0
Hi James, thank you for bringing your concerns to our attention. We regret that your product has not been meeting your expectations, and we would like to know more about the issues that you’ve been experiencing. Unfortunately, we cannot locate your account with the information posted here. Please call us at 888-588-2315 x3555 or send your contact information to customersupport@empiretoday.com so that we can follow up with you. Thank you. Angelica Snell, Resolution Team Leader






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