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empire today Complaint - Did not honor on line discount for $100.00 - Empire Today
empire today Complaint

empire today Complaint

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Did not honor on line discount for $100.00 - Empire Today


I purchased carpet on 5-7-12 and negotiated the price for next day installation however I called the following day to remind them of the MOB100 code for discount when I originally called on 5-6-12. I spoke with Chase and he states they can not honor their on line discount and I asked to speak to another Manager and he said Denise the Customer Service Mgr would call. It's been 2 days and no calls. I can not recommend Empire to any friends.


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Comments


Business says: (6 years ago)
 0
Bryant, we regret any confusion that occurred regarding the discount, and the lack of follow up that you’ve received. We’d like to speak to you and ensure that the situation is resolved, but we cannot locate your account with the information that you’ve provided. Please call us at 888-588-2315 x4195 or email us at customersupport@empiretoday.com, and we will follow up with you. Thank you. Rebekah Clerk, National Customer Service Manager






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