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empire today Reviews

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  • Fantastic Service. they were amazing

    The rep that Empire Today sent out was fantastic. He spent 3 hours going over three rooms with us. He slowly and methodically helped us review all the available options they currently offer. Then he called in got the prices for our areas and worked on getting the total price into our budget. In the end they won our business. The installers showed up 10 minutes before I was told they would be there and they knocked on the door at arrival time. It is what customer service is all about. The two room we had carpet put in were done in 3 hours from start to finish. That is including furniture... More...
    (Home Improvement)
    Luckynemo's Picture   Luckynemo    0 Comments   Comments
  • Service and installation is the Best at Empire Carpet

    I called Empire Today and got next day service as stated on the TV commercial. I though they were a little pricey, by the sales man and manager worked with us to stick to our budget. The carpet was installed almost the next, they don't install on New Year's Day. The carpet was installed on Jan. 2, and by the fourth month after installation, I noticed wear on the carpet. It was then that I checked the reviews on Empire. "Oh No!", I thought, while reading the reviews. I really thought that this could turn out to be the "carpet" nightmare. Finally, after... More...
    (Home Improvement)
    Sandraflyer's Picture   Sandraflyer    1 Comments   Comments
  • Empire Today GREAT SERVICE

    I've read the reviews over and over and can only surmise that nasty people get nasty results... I met Xenia at the Chevy's in Emeryville by accident. I have been shopping for flooring for years. There she was sitting next to us with carpet samples. We shared a laugh and made an appointment to meet. She drove all the way to Santa Cruz and brought a car filled with samples. Not one or two, but a CAR FULL. I found what I wanted and we negotiated a solid price. I was on a very strict budget and she was able to work with it. The first stage was the laminate installation. Armand... More...
    (Home Improvement)
    amyherna's Picture   amyherna    1 Comments   Comments
  • Empire Carpet - Excellent Service

    I am very satisfied with the Empire Carpet installation service. The whole experience, starting with Mark, a very professional, polite, and pleasant sales representative to the final product was excellent. We definitely made this purchase thank to Mark, and I hope he gets a credit for this. He was very knowledgeable and enthusiastic about making a sale, yet not pushy at all. The installation team arrived even earlier than they said they would, and completed the carpet installation on two floors, stairs included, in about five hours. I was impressed. They left premises clean. The carpet... More...
    (Home Improvement)
    kataruina1503's Picture   kataruina1503    0 Comments   Comments
  • Empire Today laying vinyl flooring and carpet

    We had a slight glitch which was taken care of swiftly and thoroughly. James Kiley, our sales representative, did an excellent job selling the product. Art and Francisco laid the vinyl kitchen flooring with speed and care. Luis and his crew laid carpet in two bedrooms and our family room in no time flat (3-4 hours). We are very satisfied with our experience with Empire Today and have no hesitation in recommending them to family and friends. Thank you Empire. More...
    (Home Improvement)
    w1rasberry's Picture   w1rasberry    1 Comments   Comments
  • Awesome Carpet

    My wife and I live in Camp Hill, PA. Last year we wanted to redo the carpet in the entire house and wanted to call empire for the work. Sadly at the time they where it yet servicing our area. Long story short, a bad experience with home depot that cause us to pull the plug on the entire project and wait till the following summer. This summer empire is in our area! Nick Leuschen our sales person showed us exactly what we wanted with no hassle, and was great to have in our home. Had the carpet installed 3 days later! It's hard to find this level of service these days, and even... More...
    (Home Improvement)
    d2d33's Picture   d2d33    1 Comments   Comments    MeasuredUp iPhone Application   Mobile app review
  • Great Experience

    This review has been resolved or replied to by this company. Had hardwood, carpet and vinyl installed from empire. Large 7 man team showed up an completed my entire house in just a day! The issue I was worried about was how intrusive upgrading my houses flooring would be. In and out in no time at all with a professional installation. The sales man was upfront and honest and left the impression of confidence with the installation to come. Our sales guys name is Nick Leuschen, highly recommend! More...
    (Home Improvement)
    l02536446's Picture   l02536446    1 Comments   Comments    MeasuredUp iPhone Application   Mobile app review
  • Empire Today Carpet

    This review has been resolved or replied to by this company. Sallie Bunce a sales and design consultant with Empire Today arrived at my house on 8/23/2012. Sallie explained all of the different types of carpets and helped me pick out the perfect carpet for my house. On 8/24/2012 my carpet was installed. A very good job done by Sallie Bunce and the workers. More...
    (Home Improvement)
    fatboy4's Picture   fatboy4    1 Comments   Comments
  • Empire Today bathroom floor request

    This review has been resolved or replied to by this company. I went on-line two days ago, requesting a salesman to come to my home to give us an estimate on putting vinyl flooring in our bathroom. It was a very easy process to make the appointment, and I got an acknowledgement back within an hour that they had received my request and would send someone to my home on the day and time that I chose. This was very convenient. On the appointed day, the sales rep called and said she was on her way--in fact she was a little early and asked if that was ok. I assured her it was, and she and another sales rep came to our home. They were very pleasant and... More...
    (Home Improvement)
    peggiericcio's Picture   peggiericcio    2 Comments   Comments
  • Salesperson Todd Rideman

    This was my second experience with Empire Today. Last time, the salesperson had an attitude and he charged me for two rooms minus 2 feet when I only was having one room done. I still have all that leftover carpet never used. I was hesitant to call Empire Today again but I set up a quote online. When your salesperson came I was pleasantly surprised. He was NICE! And personable and a real professional. I voiced my concerns to him and he said he would try and make up for the blunder of the first order. I didnt believe him but kept quiet about it with an attitude like "lets see him do... More...
    (Home Improvement)
    saggamin's Picture   saggamin    1 Comments   Comments
  • Empire Today carpet and flooring

    I just had carpeting and bamboo flooring installed by Empire Today and I'm happy to report I'm very pleased with the job. Starting with our sales rep, Salvatore DiGregorio, followed by the installation supervisors Hector and Dimitri I found all to be very professional in their jobs and considerate of my time and wishes. I would definitely recommend Empire Today and especially love my bamboo floor. More...
    (Home Improvement)
    Greenone's Picture   Greenone    1 Comments   Comments
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